Technology + Software
Industry Spotlight: Why Generic CRMs Fail in Education
Many educational institutions invest in expensive CRMs only to find their admissions teams still bogged down by spreadsheets and siloed data. The promise of a unified student view often goes unfulfilled, leading to impersonal marketing and messy reporting. This frustration stems from a fundamental mismatch: using a generic, B2B-focused CRM for the unique, relationship-driven world of education.