We’ve all heard and used the adage “client is king”. No matter what sort of business you’re running, you likely understand the sentiment behind that phrase. What the client wants and needs drives the majority of the work you do. So, do you know your client? You probably wouldn’t hesitate to say “yes”. But think about it again. Do youreally know your client? Have you taken the time to research who they are, what their needs are, and how you can best reach them? For start-ups (and all businesses, really), it can be a challenge to designate time and resources toward creating buyer personas. But you should. ...